Order Processing
Below you’ll find everything you need to know about how and when your order will arrive.
Order processing
All of our products are made to order.
Please allow 2–5 working days for your order to be printed, packed, and prepared for dispatch.
Once your order has shipped, you’ll receive a confirmation email with tracking details (where available).
Shipping times
Estimated delivery times are as follows:
UK orders
- Standard delivery: 2–4 working days after dispatch
International orders
- Europe: 5–10 working days after dispatch
- Rest of world: 7–15 working days after dispatch
Please note that delivery times are estimates and may vary due to customs processing or local courier delays.
Shipping costs
Shipping costs are calculated at checkout and will be shown before you complete your purchase.
Tracking
Where available, tracking information will be provided once your order has been dispatched.
Tracking updates may take up to 24 hours to appear
Customs & import duties
For international orders, customs fees, import duties, or taxes may apply depending on your country.
These charges are the responsibility of the customer and are not included in our prices.
Incorrect address
Please ensure your shipping address is correct at checkout.
We cannot be held responsible for orders delayed or lost due to incorrect or incomplete addresses.
If an order is returned to us due to an address issue, additional shipping fees may apply to resend
Delays
While we do our best to meet delivery estimates, occasional delays may occur due to high demand, carrier issues, or external factors beyond our control.
If your order is significantly delayed, please contact us at:
📧 Info@courtlinepadel.co.uk